The Child and Family Counseling Group
The Child and Family Counseling Group (CFCG) is a highly respected and qualified group of Psychologists, Psychiatrists, and Social Workers. They focus on providing un-paralleled levels of comprehensive diagnostic and also therapeutic services to children and families. Their mission is to provide services which will empower growth, accomplishment and give them an opportunity to enhance their lives.
Child and Family Counseling Group and Matrix Computer Consulting have worked together for many years. They are a Managed Services client, and as such Matrix has handled all aspects of their IT support- from hardware/software to networking to cyber security and more. Most recently, Matrix has researched, recommended and assisted with the implementation of a new EMR (electronic medical records) system. Matrix has worked hard to come up with the strategy outlined below.
Matrix’s strategy for this project consisted of the following:
-Determine requirements of new software, including needs, wants and “nice-to-have”
-Research all available options via online vendor websites, meetings, and current industry research
-Deliver final recommendations
Child and Family Counseling Group and Matrix Computer Consulting’s steps to success:
Step One: The Research- Matrix gathered information from online vendor websites, sites that are popular within the medical community, as well as spoke directly with many of these vendors. Matrix identified all potential issues with the various programs,
and examined product reviews to eliminate any obvious poor choices. Matrix also consulted the IT community across the country for any additional insight.
Step Two: Provide the Solution- Upon completion of research, Matrix presented three different solutions that met all of their needs, varying slightly in their additional benefits. Child and Family Counseling Group chose the one vendor that offered them the
greatest benefit, while still being cost-effective. They selected a solution that involved a complete implementation by the vendor. Matrix helped in training on this new software to gain a working knowledge in order to support it.
Step Three: Resolution Since implementation- CFCG has been immensely satisfied with the solution recommended by Matrix. They no longer deal with frustrating down-time and connectivity issues. With the cloud-based software, they can utilize it in
a way to promote further efficiency, and increase their patient satisfaction. Managed Service clients have this project as part of their standard offering.
In conclusion, Child and Family Counseling Group and Matrix Computer Consulting have worked together to find the best solution possible that works for them.
Want to learn what Matrix can do for you?
Contact us today to find out!